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Sunday, July 22 • 3:45pm - 5:15pm
Diversity Symposium on Cultural Intelligence: Are You Culturally Competent? (sponsored by LexisNexis)

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Target Audience: Librarians looking to increase their knowledge and understanding of cultural intelligence (CQ) and its importance in the workplace


Learning Outcomes: 
1) Participants will learn what cultural intelligence (CQ) is, and why it is important to know your own CQ.

2) Participants will learn how cultural intelligence is being used in the legal profession, and why it is helpful for librarians to be aware of its impact on libraries.


This program will discuss an overview of cross-cultural management through cultural intelligence (CQ) for developing global librarian leaders. A majority of research indicates the importance of emotional intelligence. It is only recently that cultural intelligence has surfaced as an additional characteristic of global leaders. Libraries, clients, business partners, and resources are becoming more global.  It is essential that librarians recognize the challenges of performing in an international work environment. There is a growing reliance of global resource-sharing in library services that encourages stronger global collaboration. Key questions addressed in this program include: Is cultural intelligence required for librarians to have effective cross-cultural management in a global environment? What is cultural intelligence? How does cultural intelligence impact an organization and enhance a librarian's value?  What are the challenges of performing in a global environment for librarians? A panel discussion of experts will discuss these issues and offer suggestions for success in global times.


Michele A. Lucero

Director of Business Development & Recruiting, LAC Group

Sunday July 22, 2012 3:45pm - 5:15pm EDT
Sheraton-Fairfax A

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